Thank you for choosing Love Amika! If you are not satisfied with the product you purchased, we provide a flexible return policy to protect your rights. Please read the following terms carefully before returning the product:

1. Return conditions
   Products must be returned within 30 days (calculated from the date of receipt of the product).
   Products must be unopened, unused, and in their original packaging.
   For hygiene reasons, opened or partially used products cannot be returned.
2. Return process
   Contact customer service
   Send an email to loveamika@site.com with your order number, reason for return, and relevant product photos.
   Get return authorization
   Customer service team will respond within 1-2 business days and provide you with return authorization and detailed instructions.
   Send back the product
   Send the product back to the address provided in the authorization and save the logistics tracking information for subsequent inquiries.
   Refund processing
   We will process the refund within 5-7 business days after receiving and inspecting the returned product. The refund will be refunded to your payment account.
3. Return Shipping
   For returns due to product quality issues, the shipping costs are borne by us.
   For returns not due to quality issues (such as change of mind or wrong purchase), the shipping costs are borne by the customer.
4. Refund Instructions
   The refund will be returned to the payment method used when you placed the order. The specific arrival time may vary depending on the payment channel (usually 5-10 working days).
   If you have not received the payment after the refund period, please contact your payment institution or ask our customer service for help.
5. Exchange Policy
   Currently, we do not provide direct exchange service. If you need to exchange the product, please return it first and place a new order.
6. Notes
   Gift cards or promotional products cannot be returned or refunded.
   If the returned product is damaged or lost during the return, it needs to be resolved by negotiation between the customer and the logistics service provider.
   Contact Us
   If you have any questions, please feel free to contact us at the following methods:
   Email: loveamika@site.com
   Online form: Visit our Contact Us page
   Thank you for your support and understanding! We are committed to providing you with the best shopping experience.